FAQs

What payment methods do you accept?

We accept a variety of secure payment methods, including major credit and debit cards and PayPal. All available options will be shown at checkout.

How long does it take to process orders?

Orders are usually processed and dispatched within 1–3 working days. You will receive an email confirmation once your order has been shipped.

What is your return policy?

We offer a 30‑day return policy. To be eligible for a return, your item must be:

Unworn and unused
In its original packaging
With all tags attached

If you have any questions about the return process, email us at info@chiniquestyles.co.uk.

Can I exchange my item for a different size or style?

Yes. The quickest way to get the item you want is to return the original item and place a new order once your return is accepted. If you need help, feel free to contact us.

What should I do if my item arrives damaged or incorrect?

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us immediately at info@chiniquestyles.co.uk so we can resolve the issue quickly.

Can you tell me more about the products?

Our products are carefully selected to offer great quality, style, and value. We work with trusted suppliers to ensure each item meets our standards before it reaches you.

We aim to provide clear descriptions and photos so you know exactly what to expect. If you ever have questions about a specific product, email us at info@chiniquestyles.co.uk — we’re always happy to help.