Terms & Conditions

1. Introduction

Welcome to Chinique Styles. By accessing or purchasing from our website (www.chiniquestyles.co.uk), you agree to be bound by these Terms & Conditions. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Company Information

Chinique Styles 6 Cypress Close Clacton‑on‑Sea Essex, United Kingdom CO15 4RB Email: info@chiniquestyles.co.uk

3. Use of Our Website

You agree not to use our website for any unlawful or prohibited purpose. You must not:

Interfere with the website’s security
Attempt to access restricted areas
Use the site to transmit harmful or fraudulent content

We reserve the right to refuse service to anyone for any reason at any time.

4. Product Information

We aim to display accurate product descriptions, images, and pricing. However:

Colours may vary due to screen settings
Measurements may vary slightly
Product availability is subject to change

If an item becomes unavailable after purchase, we will refund the affected item.

5. Pricing & Payments

All prices are listed in GBP (£). We reserve the right to update prices at any time.

We accept major payment methods including debit/credit cards and other secure checkout options provided at checkout.

6. Order Processing & Fulfilment

Orders are processed within 1–2 working days. We work with trusted international fulfilment partners, and final‑mile delivery is completed by Royal Mail or Evri.

By placing an order, you acknowledge that delivery times may vary depending on the fulfilment location.

7. Shipping

Shipping details, delivery timeframes, and costs are outlined in our Shipping Policy. By placing an order, you agree to the terms stated in the Shipping Policy.

8. Returns & Refunds

Our full returns process, eligibility rules, and refund timeframes are outlined in our Returns Policy. By purchasing from us, you agree to the terms stated in the Returns Policy.

9. Faulty or Incorrect Items

If you receive a faulty or incorrect item, you must notify us within 48 hours of delivery. We may request photos to verify the issue. We will resolve the matter in line with UK consumer rights.

10. Customs & Import Duties

For international orders, customs fees, import duties, and taxes are the responsibility of the customer. Failure to pay customs charges may result in the parcel being returned or destroyed by the courier.

11. Limitation of Liability

Chinique Styles is not liable for:

Delays caused by couriers or customs
Losses resulting from misuse of products
Losses due to incorrect address information provided by the customer

Our liability is limited to the value of the order placed.

12. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Chinique Styles and may not be reproduced without permission.